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    • Services
      • Application
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      • Cloud Services
      • Business Process Service
      • IT Consulting
      • Cybersecurity
      • Data Analytics
      • Digital Experience
      • Engineering
      • Software and platform
    • Industry
      • Banking
      • Capital Market
      • Insurance
      • Communication
      • Media & info
      • Consumer Packaged Goods
      • Professional Services
      • Retail
      • Travel and Transportation
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      • Public Sector
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      • Manufacturing
      • Utilities
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  • Home
  • Services
    • Application
    • AI
    • Cloud Services
    • Business Process Service
    • IT Consulting
    • Cybersecurity
    • Data Analytics
    • Digital Experience
    • Engineering
    • Software and platform
  • Industry
    • Banking
    • Capital Market
    • Insurance
    • Communication
    • Media & info
    • Consumer Packaged Goods
    • Professional Services
    • Retail
    • Travel and Transportation
    • Education
    • Public Sector
    • Automotive
    • Construction & Operations
    • Manufacturing
    • Utilities
  • Healthcare & Life Science
    • Healthcare
    • Pharma
    • Medical Devices
  • Hi-Tech
    • Consumer Electronics
    • Semiconductors
  • About Us
  • Career
  • Contact Us

Business Process Services

 At Craft Stack, we help organisations redefine how work gets done. Our Business Process Services (BPS) are designed to optimise your operations by combining cutting-edge technology with industry expertise. Whether you're looking to improve efficiency, reduce operational costs, or enhance customer experience, our BPS solutions provide the agility and scalability your business needs to thrive in a digital-first world. 

Our Business Process Services Offerings

Finance & Accounting

Customer Experience Management

Customer Experience Management

  •  Accounts Payable & Receivable
  • General Ledger Accounting
  • Financial Reporting & Compliance
  • Expense Management

Customer Experience Management

Customer Experience Management

Customer Experience Management

  •  Multichannel Customer Support (Email, Chat, Voice)
  • Helpdesk & Technical Support
  • Customer Onboarding & Retention Programs
  • Feedback & Survey Management

Human Resource Services

Customer Experience Management

Procurement & Supply Chain

  •  Payroll Processing
  • Employee Onboarding/Offboarding
  • Benefits Administration
  • Talent Acquisition & Recruitment Support

Procurement & Supply Chain

IT Helpdesk & Infrastructure Support

Procurement & Supply Chain

  •  Payroll Processing
  • Employee Onboarding/Offboarding
  • Benefits Administration
  • Talent Acquisition & Recruitment Support

IT Helpdesk & Infrastructure Support

IT Helpdesk & Infrastructure Support

IT Helpdesk & Infrastructure Support

  •  Remote Desktop Support
  • Network Monitoring & Troubleshooting
  • Application Support
  • SLA-driven ITSM services

Why Choose Us?

  • Domain Expertise: Deep experience across industries such as BFSI, healthcare, retail, and tech.

  •  Automation-Driven: RPA, AI/ML, and intelligent workflows to reduce manual effort and boost productivity.

  • Scalable Solutions: Our services grow with your business—locally and globally. 

  • Data Security First: Compliant with global standards like GDPR, HIPAA, and ISO

Let’s Transform Your Operations

 Reimagine your core business functions with a partner who understands both technology and people. [Your Company Name] delivers end-to-end Business Process Services that enable you to focus on what matters most—innovation and growth.

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